New Zealand is now at Alert Level 3.
On this page you’ll find all of our Covid-19 information and policies. If you can’t find what you’re looking for, please contact us.
This is a dynamic page that is regularly updated to align with the latest Government information. For a full list of guidelines and government advice, please visit the Covid-19 website.
At Level 3
To meet Government requirements for contact tracing, we are currently taking a contact register of everyone that enters the premises.
Upon arrival, you will be required to share your contact details. Your details will be used solely for the purpose of contact tracing. Your details will be destroyed securely when they are no longer required to meet Government Covid-19 regulations.
Physical distancing is still needed, so please keep 2m apart at all times. This means limiting the number of people in elevators and communal spaces, for example.
Hygiene and safety
At the Setup Dixon, ensuring the safety and wellbeing of our guests, staff and wider community is our first priority. We are following official advice from the Government and monitoring updates closely.
As New Zealand responds to the Covid-19 pandemic, we are committed to providing a safe and clean hotel experience that puts people first.
Hygiene and safety measures:
Self-isolation and quarantine policy
Please note that the Setup Dixon is not accepting any guests that are self-isolating or quarantining.
The conditions of entry to the hotel are as follows:
For a full list of guidelines and government advice, please visit the COVID-19 site.
In light of the Covid-19 pandemic and its implications on travel, we have revised our cancellation policy as below to accommodate any cancellations or changes to travel plans.